Shipping and Delivery Policy

At Prestige Origin, we are dedicated to providing a seamless shopping experience from the moment you place your order to the delivery of your high-quality, authentic products. Below are the details of our shipping and delivery policy.

1. Order Processing

• Order Confirmation: Once you place an order on our website, you will receive an order confirmation email. This email will include the details of your purchase and an estimated delivery date.
• Processing Time: Orders are typically processed within 1-3 business days. For on-demand or custom-made items, processing may take longer. You will be informed of the estimated processing time at the time of purchase.

2. Shipping Methods and Charges

• Free Standard Shipping: We offer free standard shipping on all orders, regardless of the order amount or destination.
• Express Shipping: For faster delivery, we offer express shipping at an additional cost. The availability and charges for express shipping will be displayed at checkout.

3. Delivery Timeframes

• Standard Delivery: Typically, standard delivery takes 5-10 business days from the date of shipment, depending on your location.
• Express Delivery: Express delivery usually takes 2-5 business days from the date of shipment.
• International Shipping: Delivery times for international orders vary based on the destination country. Standard international shipping usually takes 10-20 business days, while express international shipping can take 5-10 business days.

4. Tracking Your Order

• Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track the status of your delivery on our website or the carrier's website.

5. Delivery Issues

• Address Accuracy: Please ensure that your shipping address is correct and complete to avoid any delays or delivery issues.
• Missed Deliveries: If a delivery attempt is unsuccessful, the carrier may leave a notification with instructions for rescheduling the delivery or picking up the package from a local facility.
• Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure you receive your order.

6. Custom Duties and Taxes

• For international orders, any customs duties, taxes, or fees imposed by the destination country are the responsibility of the customer. These charges are not included in the shipping cost and must be paid upon delivery.

7. Special Considerations

• On-Demand Products: Please note that on-demand products or custom-made items may have longer processing and delivery times. You will be informed of the estimated delivery timeframe when you place your order.

Contact Us

If you have any questions or need assistance with your order, please do not hesitate to contact our customer service team:

Prestige Origin Customer Service Email: hi@prestigeorigin.com 

Thank you for choosing Prestige Origin. We are committed to delivering the finest traditional Indian products directly to your doorstep with care and efficiency.